- If you have received a damaged or incorrect item, please contact our customer support at hello@lepur.in with a photo of the damaged or incorrectly shipped product as well as your order number.
- You can also reach out to us on WhatsApp +919525900001 with the photo and order number.
- You can only cancel your order before it has been packed.
- Once packed, it is not possible to cancel the order. It can however be returned up to 7 days from delivery (gift sets and accessories sets cannot be returned).
- LE PUR! offers free delivery on all orders over INR 1500 within India.
- The total checkout amount must be over INR 1500 after any discount has been applied.
- Free delivery is only available for standard tracked delivery.
- Once an order has been placed, we cannot guarantee that we can make a change to the delivery address.
- If you have an account with us, you can easily update, add, or delete the addresses linked to your account.
- Once your order is dispatched, you are sent an email with a hyperlink and the tracking number to track your parcel with the chosen courier.
- You can also follow the progress of your order and access your tracking link from your ‘LE PUR!’ account.
- If the tracking number is invalid or the parcel hasn’t moved in 4 days, please get in touch with our team via email at hello@lepur.in, or WhatsApp at +919525900001, and we will look into this for you.
- LE PUR! clothing has been designed for easy care and maintenance. You can machine wash all our pieces at 30˚C, and then, tumble dry on low or line dry naturally for the best results. To maintain the freshness of the garments, please ensure that you wash them with similar colours and avoid washing with towels and other rough items.
- Yes. All chemical and hazardous material testing has been outsourced and complies with Indian safety standards. Our factory is SEDEX and ISO Compliant.
- For your convenience, every product page has a link to a size chart. If you have any questions about a particular product, you can send us an email at hello@lepur.in or WhatsApp at +919525900001
- Even though we do our best to keep the colours on our website as true as possible, each computer/mobile screen has its individual setting, so there could be slight differences in colours.
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